What happens if incorrect postage

Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Show only Search instead for. Did you mean:. Royal Mail claiming incorrect postage. Size is always 27cm x 24cm x 2cm I have requested many times for a reason from RM but it's like taliing to a nbrick wall,. Any ideas? Message 1 of See Most Recent. All forum topics Previous Topic Next Topic.

Message 2 of Message 3 of In response to papso Message 4 of Message 5 of In response to jon The Royal Mail does not like clear on labels or stamps -they think you are re using them. If it's a package or first-class letter, workers will open the package to see if there's a way to determine the address. Resolving insufficient postage issues is easy. If the post office returned your letter with an "Insufficient Postage" stamp, you can simply cross off the stamp, add the correct postage and place it back in the mail box.

The original stamp used is reusable in this case. Insufficient postage could present a serious problem when it comes to absentee ballots. Returning the ballot to the sender may mean that there's not enough time to send it again. Privacy centre.

Holidays Act portal. Report a scam. Resources for journalists. Media releases. Delivering, together. Underpaid postage is a growing problem for us and each year we handle a significant number of items that don't have enough postage paid. Local underpaid items are held with Customer Services at Envoy House reception and an 'Underpaid Item' form is sent to the recipient.

The item cannot be opened until the necessary payment has been made. If you choose not to accept the item we will hold the item for an additional three weeks before we destroy it.

We receive a growing number of items each day that either have insufficient stamps to cover the postage or no stamps at all. The charges that we impose are necessary to cover the cost and handling of underpaid or unpaid items. If you post an item, which has been underpaid, to these areas we will indicate on the item the necessary charges.

These will be collected by the local delivery office from the recipient. International items will be returned to the sender - this is why using a Return Address scroll up to see more information is so important. We will indicate on the item how much additional postage is required to successfully send the item.

These items cost us the most to send and is a significant amount. By sending the item back to the sender we hope to educate the sender of the importance of using the correct postage and therefore avoid any future reoccurances. It is also very difficult for the receiving post office to understand how much money to recover, as they will be using a different currency. If you are a local business sending a large number of underpaid items we will contact you directly if you are using a Return Address.

If you haven't included a Return Address then we will handle these using the processes mentioned above for local, UK, Jersey, IOM and international items. Please follow the payment options on the form, fill in our online payment form or call our Customer Services team on Alternatively you can visit Customer Services at Envoy House reception.

There is no obligation to take and pay for the item. You can view the item and decide whether you want to accept it.